What are the costs associated with the implementation of a CRM system?

May 2nd, 2010 Admin

Posted in crm implementation
« Can anyone recommend where/if I download a free CRM (customer relationship magaement software) for my MAC US10
Anyone can tell me specific project risks for CRM project implementation? »
Both comments and pings are currently closed.

One Response to “What are the costs associated with the implementation of a CRM system?”

  1. JQT says:
    May 2, 2010 at 4:56 pm

    At the very high level, here are the categories of costs:
    - Software and license fee according to number of users and sites
    - Peripherial system upgrade (i.e. database system)
    - Hardware upgrades
    - Network upgrades
    - Project team personnels: Consultant fee and in-house specialists to implement the system
    - In-house resources required to provide expert/user requirements
    - Potentially other software components to support the implementation project (i.e. issues tracking, project management software, budgeting software etc)

    Best of wishes.