Anyone can tell me specific project risks for CRM project implementation?

May 3rd, 2010 Admin

for a Costumer Relationship Management proyect

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One Response to “Anyone can tell me specific project risks for CRM project implementation?”

  1. butz_199 says:
    May 3, 2010 at 12:16 am

    The biggest risk is not having top management support your cause. If the big wigs don’t support the effort then the managment and staff will approach it with lackluster zeal. This is the most common cause of CRM failure; followed by untrained first responders.

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