what is the best small business, hosted crm solution. why? needs to integrate with quickbooks.?

looking for something that is simple to get started, easily integrates with quickbooks and outlook, provides lots of features such as tracking customer service incidents and email marketing campaigns, offers simple upload and download features via csv, is fairly customizable, and not expensive… less than a month per user ideally. maybe 5 users max initially.

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3 Responses to “what is the best small business, hosted crm solution. why? needs to integrate with quickbooks.?”

  1. jason b says:

    I dont have any experience in customer relations management software but maybe you could look at the following options.

    LegrandCRM (Not sure about hosted or the price, quickbooks maybe through optional module)
    http://www.legrandcrm.com/
    http://marketplace.intuit.com/AppCard/AppInfo.asp?Appid=2425

    AEXXIS CRM(breaks your budget)
    http://www.aexxis.com/aexxiscrm.htm

    SugarCRM ($119 per year depending, don’t know about the quickbooks though, maybe through a 3rd party application)
    http://www.sugarcrm.com/crm/

    Opentaps (Free, once again not certain about quickbooks or CSV but i am sure support for it will appear eventually)
    http://www.sequoiaerp.org/

    Compiere
    http://www.compiere.org (Free open source, supports Excel and many other formats, not sure about quickbooks but once again it could happen)

    Others worth mentioning, not sure if they classify as CRM software packages.

    http://www.datatune.com

    I hope you find something useful above.

  2. Having a small or medium business and choosing to host your own IT could be a very naive decision. This model could seem like a very viable solution, as your business would have control over the servers, its behavior, the implementation methodologies in few words, you’d have total control over your IT. But with great control, comes great responsibility.